Challenge
When an Italian food wholesaler in Adelaide, Australia, experienced a surge in business, their need for additional freezer space became urgent. With imported goods set to arrive in days and nowhere to store them, the company faced a serious bottleneck. Existing storage capacity simply couldn’t keep up, threatening product quality and customer satisfaction during a crucial period of growth. The business owner urgently needed a solution to be operational within 48 hours. A true logistical challenge.
Solution
Trane responded immediately, working closely with the wholesaler to assess their unique requirements for storage capacity, temperature control, and delivery logistics. The wholesaler’s existing setup included 1 x 10’ C-Store and 1 x 20’ C-Store, but with increasing demands, an upgrade was essential. Trane proposed replacing the 10’ C-Store with a 20’ C-Store cold storage unit on a flexible 12-month rental lease, featuring remote monitoring, temperature alarms, and power alarms for enhanced security and around-the-clock peace of mind.
The delivery and installation of the new cold storage unit came with complex logistical challenges. A crane truck was arranged to lift the units from a neighbouring property due to onsite tree coverage. Trane coordinated all aspects of installation, ensuring a smooth setup and a prompt resolution of any minor issues, with after-hours support dispatched as needed.
Results
With Trane’s quick response, the new cold storage unit was running within the critical 48-hour window. This enabled the wholesaler to preserve their valuable imports, secure inventory, and continue serving their growing customer base without interruption.
The customer described the experience as remarkable and highlighted Trane’s responsive support and reliable equipment as key success factors. The ability to address urgent needs with flexible rental agreements, technical support, and personalised service made Trane the trusted choice for solutions in Adelaide’s dynamic food industry.
Key Outcomes:
• 48-hour turnaround, no business downtime, all imports preserved.
• Reliable oversight through remote monitoring and alarms, ensuring continuous product protection.
• Owner highly satisfied, already referring neighbouring businesses to Trane.
Looking for rapid, flexible cold storage? Contact Trane today to learn more about our solutions!
